Privacy Policy

Information We Collect

We may collect the following types of personal information when you voluntarily provide it or interact with our Site:

• Personal Identifiers

  • - Name
  • - Email address
  • - Phone number
  • - Postal address

• Vehicle Information

  • - Vehicle model and variant
  • - Vehicle registration or VIN details
  • - Service history and preferences

• Other Information

  • - Demographic data (age, gender, occupation)
  • - Contact preferences
  • - Inquiry and feedback submissions

• We also collect non-personal information automatically through analytics tools, such as:

  • - IP address
  • - Browser type and device details
  • - Pages visited and session duration
  • - Cookies and tracking technologies

How We Use Your Information

We use the information collected for the following purposes:

• To respond to your inquiries and requests
• To provide information about vehicles, services, appointments, test drives, and offers
• To communicate service reminders or updates
• To improve our website and services
• To personalize your experience
• To send promotional offers, with your consent
• For internal record-keeping and quality assurance

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to:

• Authenticate users
• Track website performance
• Understand site usage patterns
• Enhance your experience on the Site

You may control cookies via your browser settings; however, disabling them may impact some features of our Site.

Data Sharing and Disclosure

We may share your personal data with:

• Authorized third-party service providers who help us deliver services (e.g., payment processors, email delivery services)
• Affiliates or business partners to deliver offers or services you request
• Legal authorities when required by law, legal process, or to protect our rights
• Dealers or service centers as needed to fulfill your service requests

We do not sell or rent your personal information to unrelated third parties.

Data Security and Retention

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

We will retain your data for as long as necessary to provide services to you, comply with legal obligations, resolve disputes, and enforce our agreements

Your Rights

Subject to applicable law, you may have the right to:

• Access or correct your personal data
• Withdraw consent where processing is based on consent
• Request deletion of your personal information
• Object to or restrict processing

To exercise your rights, please contact us using the details provided below.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of websites we do not control. We recommend reviewing the privacy policies of any site you visit through our links.

Changes to the Privacy Policy

We may update this Privacy Policy at any time. Changes will be effective upon posting on this page, and your continued use of the Site constitutes your acceptance of such changes.

Contact Us

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, you may contact:

• Email: service@ashokmotors.co.in
• Phone: +91-8130293021
• Address: Main Wazirabad Road, Opp. Yamuna Vihar C Block, Delhi Delhi 110094